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  • Writer's pictureDaniel Metzler

Using software as an NGO

Updated: Sep 13, 2021

As an NGO you always have the challenge of keeping the costs for operation and administration as low as possible. In addition, in countries like Ecuador it is often the case that it makes more sense to create jobs (and thus enable a family to earn an income) instead of paying for software subscriptions that allow the money to flow abroad.

We are all the more pleased to have finally received the approval for 10x free users for the CRM system "Salesforce" after a long validation process. This now enables us to digitally map all data and processes and to carry out very significant optimizations.

Furthermore, Salesforce provides a special package (NPSP ... NonProfitSucessPackage) for NGOs which already map approx. 80% of PDV's processes. This package is being further developed as OpenSource by some NGOs and is available to all others free of charge. (see PowerOfUs platform)

The Trailhead platform enables super easy training in the product and various ProBono service programs provide free support.

If, after my introduction and after our departure in Ecuador, expert knowledge is still necessary, PDV can fall back on me or on local partners in Quito, which in turn will enable sustainable and secure operation.Salesforce - You’re changing the world. The world’s #1 CRM is here to help


Salesforce - You're changing the world. The world's # 1 CRM is here to help

What exactly is the Salesforce NPSP Package:

Find out more at


I would like to take this opportunity to thank the various providers who, due to the NGO status of Pan de Vida, have decided to support us free of charge. Thank you very much and God forgive you!


We are Daniel Metzler, Sylvia Metzler, Jakob Metzler, Olivia Metzler, Hannes Metzler. Learn more about mustard seed | The Metzler family at Pan de Vida in Ecuador


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